YOUR APPLICATION. OUR SUPPORT.
Technical support – From the very first moment of contact, we get to know the measurement needs for your specific industrial application. For example, we investigate how our measuring instrument can form the strong link in your flow process. At least as important as the choice of the most suitable flowmeter is its correct installation and configuration.
With the easy-to-follow, step-by-step guide, you can choose to install the flow meter and do the measurement yourself. However, lack of time or available resources can be a reason to call in our experienced service engineers. They are on standby to install flowmeters at your location and to take measurements. If desired, they can also carry out the reports for you.
Available 24/7
In consultation, our service engineers are available 24 hours a day. Also during the weekend in case of calamities.
Repair and Optimization
Our flow meters are made to last. We take defects very seriously. In case you experience an error with an ultrasonic flowmeter – whether or not it was supplied by us – we will investigate the default in our own service workshop. Based on the analysis, we will repair or optimize your device in mutual consultation. This too is sustainability.
Quotation within one working day
In the event of a process downtime due to maintenance work or a defect, you need to be able to switch quickly, however at appropriate rates. We aim to send you our quotation within one working day.
